FAQ — Frequently Asked Questions
Everything you might ask about Hazreroute, in one place.
🧪 Pre-release / prototype build. Hazreroute is an active prototype — with a few more rounds of implementation and execution it becomes a fully operational real-world app. Answers below describe the intended final behaviour where a feature is still under development. See our Prototype Status terms.
Basics
What is Hazreroute?
Hazreroute is a citizen-powered road safety platform: see a hazard → report it → track it → fix it. It shows crowd-sourced road hazards (potholes, waterlogging, broken signals, unsafe stretches) on a live map so people can navigate safer routes and authorities can act. It was founded by Rehaan Hussain.
Is Hazreroute a finished product yet?
Not yet — it's an active prototype (beta build). The core features work today, and with a few more phases of implementation and execution it becomes a fully operational platform. See the Prototype Status terms.
Who founded Hazreroute?
Rehaan Hussain — Founder, Entrepreneur, Builder. Full story on the About page; reach our team on LinkedIn.
Is Hazreroute a government body?
No. We are an independent civic-technology platform. We surface and route citizen reports to responsible departments, but we cannot enforce, fine, close roads or repair. See the Disclaimer.
Using the App
How do I report a road hazard?
Open the app → tap the report (plus) button → choose the category → add a photo if it's safe → drop the pin at the exact spot → submit. Never do this while driving (see Disclaimer — Safe Usage).
Can I edit or delete my report?
Yes — open My Reports to view status, update or delete your own reports.
Does my report reach the government?
Verified reports may be routed to the responsible department. But we can't guarantee any specific response, timeline, or repair outcome — that's with the responsible department.
Safer route suggestions
Hazreroute highlights hazard hotspots on your planned path so you can choose a smoother route. Suggestions are estimates based on crowd-sourced data (see Disclaimer).
Rewards
What are Hazreport Coins?
Loyalty points you earn for valid reports. They're non-monetary, non-transferable and non-refundable, redeemable only for the offers published in-app. See the Terms & Conditions.
My Coins disappeared — why?
Coins can be reversed if a report is found false/duplicated, or forfeited under suspension or when offered coupons expire. See the Community Guidelines.
Privacy & Security
Why does the app ask for my location?
To place a filled report at the exact hazard spot, and to help centre the map/route features. With permission denied, you can still place reports manually on the map. Read the Privacy Policy.
Will my identity be shown on the map?
No. Public reports show location, category, media and status — never your email, phone or home address. We don't publish an email or phone number at all.
How do I delete my account?
Email tictactoeonline.in@gmail.com or message via the Contact page. Account is deleted; anonymised statistics and portions of the hazard map may be retained. See the Privacy Policy.
I'm under 18 — can I use it?
Yes, from age 13 with parental consent and supervision, as per Terms — Eligibility & Accounts.
Still need help?
Check the Community Guidelines, Terms & Conditions, or head to the Contact page — we reply within 48 hours.